Effective Date: June 8, 2025
Welcome to Unyielding Health & Wellness (“Unyielding Health & Wellness,” “we,” “us,” or “our”), located in Kelowna, British Columbia, Canada. By accessing or using our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), as well as all applicable laws and regulations. These Terms apply to all site users, including browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to these Terms, you may not access the website or use any Services.
Our website is hosted on WordPress.com, which provides the online e-commerce platform that enables us to sell our products and services.
1. Use License
All intellectual property on this website, excluding content you upload, belongs to Unyielding Health & Wellness and/or its licensors. You are granted a limited, non-exclusive, non-transferable license to view and use materials on the site for personal, non-commercial purposes only.
Under this license, you may not:
- Copy, modify, reproduce, duplicate, sell, or exploit website materials.
- Use the materials for commercial purposes without written permission.
- Attempt to decompile, reverse engineer, or tamper with any website software.
- Remove copyright or proprietary notices.
- Mirror materials on another server.
- Use the website in a way that could harm the site or restrict others’ access.
- Violate any laws or engage in data mining, harvesting, or scraping.
This license automatically terminates if you violate these Terms.
2. Online Purchasing Terms
By using this site, you confirm that you are the age of majority in your province or territory, or that you consent to allow a minor dependent to use the site.
You agree not to:
- Use products for illegal purposes.
- Violate laws applicable to your jurisdiction, including copyright laws.
- Transmit viruses, malware, or destructive code.
Any violation results in immediate termination of Services.
3. General Conditions
We may refuse service to anyone at any time.
You understand that your content (except payment information) may be transmitted unencrypted over various networks. Credit card information is always encrypted.
You may not exploit any part of the Service without our written permission.
Headings in these Terms are provided for convenience only.
4. Accuracy, Completeness, & Timeliness of Information
Website content is provided for general information only. We do not guarantee that information is accurate, complete, or current. Any reliance on the site’s content is at your own risk.
Historical information may appear and is provided for reference only.
We may update content at any time but are not obligated to do so.
5. Modifications to the Service and Prices
Prices and features may change without notice. We may modify or discontinue the Service at any time and will not be liable for such changes.
6. Products and Services
- Some products or services may be available exclusively online.
- We strive to display product colours and images accurately but cannot guarantee monitor accuracy.
- We may limit product sales by person, household, region, or jurisdiction.
- We may change product descriptions or discontinue products at any time.
We do not guarantee that purchased products or services will meet your expectations.
7. Accuracy of Billing & Account Information
We may cancel or limit any order. We may attempt to notify you using information you provide.
You agree to provide accurate, complete, and current account information and update it promptly.
8. Optional Tools
We may offer access to third-party tools on an “as is” and “as available” basis, without warranties or liability. Use of such tools is at your own risk.
Any new features or tools added to the site will also be subject to these Terms.
9. Third-Party Links
Third-party content, products, or services accessible via our site are not endorsed by us. We are not responsible for content accuracy or any harm or damages resulting from third-party interactions.
You should review third-party policies before engaging in transactions.
10. Third-Party Services and Data Processing
We may use third-party service providers to support administrative, marketing, and communication functions. These providers may process personal information outside of Canada, including in the United States, and are subject to the laws of those jurisdictions.
Use of third-party services is governed by contractual safeguards intended to protect personal information in accordance with applicable privacy legislation.
11. User Comments, Feedback & Submissions
If you send submissions, ideas, or comments, you grant us the unrestricted right to use, edit, copy, publish, or distribute them.
You agree not to post content that is unlawful, defamatory, obscene, or harmful, or that violates intellectual property rights or contains malware.
We are not responsible for comments posted by users.
12.a Personal Information
Personal information you submit is handled according to our Privacy Policy.
12.b SMS & Email Marketing
By providing your first and last name and phone number, you consent to receive SMS/text messages from Unyielding Health & Wellness for purposes such as appointment reminders, scheduling updates, notifications, or other operational communications. SMS messages may be sent using secure third-party service providers (e.g., Mailchimp for SMS delivery and Zapier for automation).
- Message frequency may vary.
- You may opt out at any time by replying STOP.
- Standard message and data rates may apply.
- We do not share your phone number with unrelated third parties for their own marketing purposes.
- SMS messages are sent via third-party platforms; however, delivery is not guaranteed and should not be relied upon for urgent matters.
- SMS must not be used for emergencies or crisis situations.
12c. Electronic Communications
By providing your contact information, you consent to receive electronic communications from us, including emails and SMS messages, for purposes such as responding to inquiries, providing information about our services, and sharing updates or marketing communications, where consent has been provided.
You understand that:
- electronic communications may not be fully secure,
- SMS messages are not used to transmit sensitive or clinical information,
- consent for marketing communications may be withdrawn at any time.
Unsubscribe options are included in marketing emails, and SMS communications include opt-out mechanisms where applicable.
13. Errors, Inaccuracies, & Omissions
We reserve the right to correct errors or update information at any time without notice, including after an order is placed.
We do not guarantee that information will be updated unless required by law.
14. Prohibited Uses
You are prohibited from using the site or its content for:
- unlawful purposes;
- violating laws or regulations;
- infringing intellectual property;
- harassing, harming, or discriminating;
- submitting false information;
- transmitting malware;
- spamming, phishing, crawling, or scraping;
- obscene or immoral purposes;
- interfering with security systems.
Violation may result in termination.
15. Disclaimer of Warranties
The website and Service are provided “as is” and “as available.”
We do not guarantee:
- uninterrupted, timely, secure, or error-free service;
- accurate or reliable results.
We may suspend or cancel the Service at any time.
All implied warranties (merchantability, fitness for a particular purpose, durability, and non-infringement) are disclaimed.
16. Limitation of Liability
Unyielding Health & Wellness and its representatives shall not be liable for any direct or indirect damages, including lost profits, revenue, savings, data, or business interruption, arising from use of the site or Service.
Some jurisdictions may not allow limitations, so these may not apply to you.
17. Indemnification
You agree to indemnify and hold harmless Unyielding Health & Wellness, its subsidiaries, affiliates, officers, employees, agents, and contractors from any claims arising from your breach of these Terms or your violation of any law or third-party rights.
18. Severability
If any provision is deemed invalid, the remaining provisions remain enforceable.
19. Termination
These Terms remain effective unless terminated by you or us.
We may terminate your access at any time without notice if we believe you have violated these Terms.
Your obligations incurred before termination survive the termination.
20. Revisions & Modifications to Terms
We may update or modify these Terms at any time by posting changes on our website. You are responsible for reviewing them periodically. Continued use constitutes acceptance of the updated Terms.
21. Entire Agreement
These Terms, along with any policies posted on our site, constitute the entire agreement between you and us. They supersede all prior agreements or understandings.
22. Governing Law
These Terms are governed by the laws of the Province of British Columbia, Canada.
Our address is:
Unyielding Health & Wellness
1631 Dickson Avenue, Suite #1127
Kelowna, BC, V1Y 0B5, Canada
23. Contact Information
For questions about these Terms, please contact:
info(@)unyieldinghealthwellness.ca
